Welcome to Bet Jill. This Privacy Policy ("Policy") explains how we collect, use, and safeguard the information of users on our platform. By registering with or using Bet Jill, you are deemed to have accepted the terms of this Privacy Policy.
1. Introduction & Scope
This Privacy Policy applies to all services on the Bet Jill platform — including the website, mobile app, and any other digital channel through which you interact with us. It has been developed with Bangladeshi users in mind and complies with local data protection regulations.
1.1 Who Should Read This Policy
This Privacy Policy applies to anyone who has opened or is considering opening an account with Bet Jill, is placing bets or playing games on the platform, or is simply browsing our website.
1.2 Policy Updates
Bet Jill may update this Privacy Policy due to business changes or legal requirements. For any significant updates, we will notify you via your registered email or a notice on the platform. Check the "Last Updated" date at the top of the page to see whether the policy has changed.
2. What Information We Collect
Bet Jill only collects the data necessary to provide its services. Requesting unnecessary or excessive information goes against our policy.
2.1 Information Provided at Registration
- Full name & date of birth (for age verification)
- Mobile Number & Email Address
- Password (stored in encrypted form)
- District & Division of Residence
2.2 KYC Verification Data
- Copy of National ID (NID) or Passport
- Selfie with Identity Document
- Bank account or mobile banking (Mobile Pay/Nagad/Rocket) number
2.3 Automatically Collected Information
- IP Address & Device Type
- Browser Type & Operating System
- Site Visit Times & Usage Patterns
- Cookies & Session Data
2.4 Financial Transaction Information
Information related to deposits, withdrawals, and betting history is collected. However, mobile banking PINs and bank passwords are never collected or stored.
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Mobile Number | Account Contact & OTP | Yes |
| NID / Passport | KYC Verification | For Withdrawals |
| Payment Information | Deposits & Withdrawals | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Improving User Experience | Optional |
3. How Your Data Is Used
Bet Jill uses your information only for specific, legitimate purposes. Below is a clear breakdown of what data we use and why.
3.1 Service Operations
- Account Creation, Login & Management
- Keeping Betting & Gaming Services Operational
- Processing Deposits & Withdrawals
- Providing Customer Support
3.2 Security & Fraud Prevention
- Detecting & Preventing Unauthorized Access
- Detection & Closure of Duplicate Accounts
- Suspicious Transaction Monitoring
- Implementing AML Policies to Prevent Money Laundering
3.3 Communications & Promotions
You can opt out of promotional messages at any time. Simply go to your account settings and update your notification preferences. Please note that essential account-related communications cannot be turned off.
4. How We Share Your Information
Bet Jill does not sell your data. However, sharing information with third parties may be necessary in certain specific circumstances.
4.1 Payment Processors
Necessary information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process deposits and withdrawals. Each of these providers operates under its own privacy policy.
4.2 Legal Obligations
Information may be disclosed to government authorities as required by Bangladeshi law or by court order. In such cases, Bet Jill will share only the minimum amount of data legally required.
4.3 Technology Service Providers
Certain third-party technology services are used to operate the platform. These providers are contractually obligated to protect your data and are prohibited from using it for their own purposes.
5. Cookie Policy
The Bet Jill website uses cookies to give you a smoother browsing experience. Cookies are small text files stored in your browser.
5.1 Cookies We Use
- Essential Cookies: For login sessions and security purposes — these cannot be disabled.
- Functional Cookies: To remember your language preference and layout settings.
- Analytical Cookies: To understand which pages are viewed most frequently (no personal identification involved).
5.2 Cookie Controls
You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.
6. Data Security Measures
Bet Jill uses industry-leading technology to protect your data. Our security infrastructure is reviewed and improved on a regular basis.
6.1 Encryption
All data transfers are secured with SSL/TLS encryption. Passwords are stored using bcrypt hashing, making them unreadable to anyone. Payment information is processed in compliance with PCI-DSS standards.
6.2 Access Controls
Only authorized Bet Jill staff can access data on a need-to-know basis. All access is logged and regularly audited. Two-factor authentication is in place for all internal data access.
6.3 In the Event of a Data Breach
In the event of a data breach, we will notify affected members as quickly as possible and take the necessary steps to limit any damage.
7. Your Rights
Bet Jill believes every user should have full control over their own data. The rights listed below are yours, and we are committed to upholding them.
Right to Access
You may request to see what information we hold about you.
Right to Rectification
If any of your information is inaccurate, you may request a correction.
Right to Erasure
After account closure, you may request deletion of your data once the applicable retention period has ended.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Right to Data Portability
You may request a copy of your account information in a commonly used, portable format.
Right to Object
You may opt out of marketing communications or object to certain types of data processing at any time.
To exercise these rights, email us at support@betjill.click. We will respond to your request within 30 days.
8. How Long We Retain Your Data
Bet Jill does not retain your data longer than necessary. Once legal obligations are met, your information is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Betting History | 3 Years |
| Support Conversations | 2 Years |
| Cookies Data | Until end of session or up to 1 year |
9. Protection of Minors
Bet Jill strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
Age is verified at registration and reconfirmed during the KYC process. If a minor's account is identified, it will be suspended immediately and any funds held will be returned to the legal guardian.
10. Contact Us
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us. Our dedicated Privacy Team is ready to respond to your message.
⏰ Response Time: Usually within 3 business days
🕐 Support Hours: 7 days a week, 9:00 AM to 11:00 PM
If we fail to resolve your complaint, you have the right to file a complaint with the relevant regulatory authority in Bangladesh.